A nearly 20-minute call with a 911 dispatch operator in Kentucky provides a chilling glimpse of what went through a frantic driver's mind as waited for rescue inside the cab of the tractor trailer as ...

At a time when the country is celebrating the bravery of three kidnapping victims and the heroism of their rescuer, unexpected public ire has fallen on the 911 operator who received Amanda Berry's ...

PORTLAND, Oregon — A 911 dispatcher from Portland has won a big award. Stephen Zipprich was named the "911 Dispatcher of the Year” in competition with 50 other nominees from across North America. For ...

WILLIAMSTOWN, N.J. – COPS Monitoring, a provider of professional monitoring services, announced that one of its dispatch team members, Dorjan Engram, has been recognized as the Integration Association ...

FORESTVILLE, Wis. (WBAY/Gray News) – A 911 dispatcher in Wisconsin recently answered a call that changed her life. “All I heard was kids yelling ‘Mom!’ and I thought maybe it was kids yelling for ...

MARYLAND CITY, Md. -- A dispatch operator has been reassigned after a shocking response to a fatal hit-and-run in Anne Arundel County, CBS station WJZ-TV in Baltimore reports. After a teenage girl ...

OAKLAND, Calif. - Law enforcement officers and loved ones gathered on Wednesday to pay their respects to an Alameda County 911 dispatcher who was killed by a suspected drunk driver while headed to ...

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