Rising clinic pressures increase aggressive encounters, making calm communication, early warning recognition, and clear team-based safety procedures essential to protect clinicians.

As a senior instructor for the National De-escalation Training Center, I train law enforcement officers how to de-escalate situations that have the potential to turn violent. A couple of weeks ago I ...

GRAND RAPIDS, Mich. — Padded mats are being utilized in classrooms across West Michigan as part of a cutting-edge approach to crisis de-escalation. Lauren Raap, an emotional impairment teacher at ...

Conflict can be a natural part of campus life, but how we respond to it can determine whether it becomes an opportunity for learning or a situation that spirals. As faculty and staff, understanding ...

Clogged expressways, cars weaving between traffic lanes and blaring car horns can exasperate drivers on Long Island roads. But sometimes that frustration turns to outright aggression and violence.