DOVER, Del. , March 4, 2024 /PRNewswire/ -- ZapScale, the leading provider of AI-powered customer success platforms, today announced the launch of its Unified Customer Communication View, a new ...
SAN FRANCISCO, Nov. 04, 2024 (GLOBE NEWSWIRE) -- Gainsight, the world’s leading Customer Success platform, today announced it has been named by Gartner as a Leader in the first-ever Magic Quadrant for ...
The addition of Northpass to Gainsight’s product portfolio creates the only end-to-end Customer Success platform in the market, allowing businesses to not only automate their high-touch customer ...
Put yourself in the shoes of a consumer. You look down at your phone and see a text message from a company whose brands you use frequently with an offer that seems perfectly matched with your current ...
WASHINGTON, Dec. 10, 2024 /PRNewswire/ -- ChurnZero, the platform and partner for customer success, has launched an integration with Gong, the revenue AI company, to help customer success (CS) teams ...
Save yourself the frustration of staring at that infamous blinking cursor, and gift yourself the bandwidth to apply your personal touch and creativity to work—and avoid becoming obsolete. The Fast ...
Every company has some type of motion around the customer journey, according to Maksim Ovsyannikov, EVP of Product and Design at Gainsight. The question is, how sophisticated is it? The biggest ...
ChurnZero was founded in 2015 to help subscription businesses succeed at scale, spot potential churn risks early, and identify renewal and expansion opportunities. Its products included solutions for ...
Patented technology significantly reduces time to value for SaaS companies – supporting scalable growth and revenue retention by increasing product adoption and onboarding efficiency Totango to launch ...
We’ve seen the rise of the customer data platform (CDP) in recent years as a central repository for collecting data about customers to better understand their needs. It’s worth noting that Twilio ...
As the downturn starts to bite and every dollar matters more, many CEOs are asking the same question. How should I wrangle a constricted company budget to outlast 2023? For subscription businesses, ...
Gainsight, the world’s leading Customer Success platform, announced today that it has signed a definitive agreement to acquire Northpass, a privately held company based in Parsippany, New Jersey.