Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...

There are certain professional skills that are relevant to any job in any industry. These foundational skills are valued by many employers, and having these skills can help you become a strong ...

Opinions expressed by Digital Journal contributors are their own. “The solutions we have today will soon not be enough to provide unparalleled customer satisfaction. Information technology continues ...

In today’s competitive job market, employers are actively seeking individuals who possess strong critical thinking and problem-solving skills. These two abilities go hand in hand, and together, they ...

For professionals looking to advance into high-paying roles, showcasing customer service skills on a resume is essential. In competitive fields, the ability to communicate effectively, resolve ...

Advances in technology haven’t erased a need for what a Pearson survey released in April referred to as “human” skills. Workers will need skills like problem solving, decision making and teamwork to ...

With tongue only slightly in cheek, I say that everything in AV sales centers on “problems.” Problems might be internal to our own companies or external with our customers, but Problems ‘R’ Us. Many ...