Most customer-obsessed companies rely on traditional customer churn prediction models that leverage transactional analytics to predict the future risk of cancellation. These models use transactional ...

Customer churn — and the problems it brings to light — is nothing new. No matter how many new customers you bring on board, you can easily negate your sales team's gains if your churn rate is high. It ...

Advanced Churn Prediction engine enables brands to identify at-risk customers and deliver personalized marketing, moving from reactive retention to proactive relationship building. SAN ANTONIO, Sept.