Multiple industry associations disagree with how the Consumer Financial Protection Bureau orchestrates its complaint database. Now a top federal examiner whose primary responsibility is “to detect and ...

Consumers have won a big victory in favor of transparency for a change. The Consumer Financial Protection Bureau has decided it won’t remove from public view a complaint database that consumers use to ...

At last check (including June activity), the Consumer Financial Protection Bureau said the agency has handled approximately 930,700 total complaints across all products since opening its complaint ...

The full span of FMCSA's new landing page. The FMCSA stated that the update, on the front end, enhances navigation and improves functionality for users. On the back end, the agency also claims the ...

Mortgage-related consumer complaints submitted to the Consumer Financial Protection Bureau (CFPB) fell between the first and second quarters of this year, according to a review of the CFPB’s consumer ...

When a consumer has a complaint about a bank, whether it's dealing with a mortgage or a credit card, right now there's a place to lodge that complaint online. It's easy to click around and search for ...

Consumers are filing lots of complaints against credit-card companies. Since the Consumer Financial Protection Bureau began collecting data on credit cards in 2011 — as part of the Dodd-Frank Wall ...

US President Donald Trump’s administration has accelerated efforts to roll back federal oversight of US retail banking, ...

NEW YORK (Thomson Reuters Regulatory Intelligence) - The online complaint board run by the Consumer Financial Protection Bureau, which has drawn more than one million postings from financial-services ...

WASHINGTON (Reuters) - The U.S. government is intensifying its use of consumer complaint websites with two new outlets for customer gripes that have trade groups for manufacturers and financial firms ...

About 20 percent of incidents reported on a new consumer complaints database involved children’s products, and some occurred after the products were recalled, according to an analysis by a consumer ...