The evolution of Customer Relationship Management (CRM) systems has fundamentally transformed how organizations manage customer interactions, automate business processes, and drive operational ...
Salesforce Inc. is expanding its generative artificial intelligence footprint today with new capabilities for its Einstein GPT general-purpose AI assistant that allow it to work with its Flow workflow ...
SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the #1 AI CRM, today announced Agentforce 2dx, the newest version of Agentforce, its digital labor platform for bringing trusted, autonomous AI ...
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Salesforce gets into bed with OpenAI
“Our partnership with Salesforce is about making the tools people use every day work better together, so work feels more ...
Like many other SDRs, Salesforce is a must-have tool that I use daily in my efforts to track and manage my pipeline and keep everything neat and organized. But I wasn't always so proficient at it.
The new Agentforce IT Service suite brings together an agentic IT service desk, AI agents, and an agentic CMDB and service ...
Every word is weaponized in this day and age. Just look at Marc Benioff, Dreamforce, the National Guard, and San Francisco.
Amazon Web Services and Salesforce have expanded their partnership, deepening product integrations across data and artificial intelligence and offering select Salesforce products on the AWS ...
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