Happy New Year to all! My last column focused on preparing a career-life agenda for 2010 and taking the time to reflect on your 2009 achievements in order to hit the street running in the new decade.

Communication Intelligence, or CQ, moves communication away from being a vague soft skill to becoming a specific performance currency that can be learned, applied, and measured. Communication impacts ...

Communication professor Charee Thompson, right, and graduate student Junhyung Han led a study that found that shared decision-making and the quality of the health care provider’s history-taking and ...