Digital health companies increasingly rely on AI-powered messaging platforms, chatbots, and virtual assistants to engage patients through text and voice. However, a June 2025 decision by the U.S.

Imagine you’re messaging some friends on the Facebook Messenger app or WhatsApp, and you get an unsolicited message from an AI chatbot that’s obsessed with films. “I hope you’re having a harmonious ...

WhatsApp has reversed restrictions on third-party artificial intelligence chatbots for users in Brazil, allowing services ...

Health chatbots are not popular because patients believe artificial intelligence is smarter than their doctors. They are ...

The rise of social media turned human attention into a commodity. Now, the AI race is taking that to new heights.

We’ve come a long way since the days of AIM and SmarterChild. The world of chatbots is emerging and fast-moving, with players as diverse as Sephora and StubHub. With the ability to exist outside apps, ...

Chatbots and other kinds of AI agents may feel like a dime a dozen these days. But the truth is that, for both businesses and consumers, some may be infinitely more useful (and perhaps less dystopian) ...

Chatbots increasingly bridge the gap between gaming and the broader digital world. Plenty of players use bots to discover new ...

In this special guest feature, Richard Smullen, CEO of Pypestream, discusses how moving forward, conversational experiences, not automated text transactions, need to be the priority for brands.