Yesterday's clipboard is today's desktop PC, a user-friendly (we hope) screen designed to give the agent all available information about the customer, the product, and whatever information he or she ...

I am constantly asked for the perfect call center script that contractors can modify to make their own, but the fact these contractors know they’ll want to change it indicates they already know canned ...

Amsterdam, the Netherlands - Flow Traders Ltd. (Euronext: FLOW) publishes the 2Q 2025 pre-close call script to be used with analysts post the market close on 26 June 2025. Welcome to the Flow Traders ...