Pixel 9 phones in the US currently require manually activating Call Notes on every call to record, transcribe, and summarize them. Google has been spotted testing automatic call recording within the ...

KANSAS CITY, Mo. — KCPD 911 dispatch implemented a new feature to try and help problems that are slowing down their ability to take calls. The system will automatically call back anyone that makes a ...

Whether managing a small help desk or a global contact center, understanding ACD is essential for optimizing customer and service excellence. Automatic Call Distribution (ACD) is the backbone of ...

LISBON — The Columbiana County 911 Program Review Committee discussed establishing a protocol for how to dispatch automatic 911 calls from newer phones or vehicles that have crash-detection systems at ...

Karandeep Singh Oberoi is a Durham College Journalism and Mass Media graduate who joined the Android Police team in April 2024, after serving as a full-time News Writer at Canadian publication ...

Carrier equipment costs have declined rapidly for years because virtually all third tier carriers have few real subscribers in the traditional sense. There are plenty of access ports – the ports that ...

JEFFERSON CITY, Mo. -- After an election season of automated calls and constituent complaints, senators voted Tuesday to restrict how politicians campaign. The Senate by voice vote approved a bill ...