Apple has begun rolling out changes to its online chat support service that will require some customers to pay a per-incident fee, though the new policies could result in lower costs for those who ...

Apple is planning to institute fees for users that are seeking online chat support for out-of-warranty products, reports 9to5Mac. The company has reportedly been working on a new web payment system ...

Apple has launched a newly redesigned AppleCare website that includes 24/7 live chat support, reports 9to5Mac. First rumored in early August, the redesign includes large, easy-to-click buttons and a ...

There’s no denying Apple’s reputation for producing some of the coolest and most cutting-edge tech for folks like you and me. From desktops and laptops to phones and tablets, there’s an Apple product ...

9to5Mac is brought to you by JustAnswer: Connect 1-on-1 with an Apple support Expert to get step-by-step assistance via phone or online chat, 24/7. Try it now. Apple is about to begin charging users ...

Apple is taking support for its MobileMe online service to the next level. The company announced on Monday a new chat service for MobileMe members. The MobileMe live chat support will be available 24 ...

Make purchases or get tech support from companies like T-Mobile with Apple Business Chat. Photo: Ed Hardy/Cult of Mac The goal of Apple Business Chat is to make it easy exchange messages with ...

T-Mobile on Wednesday announced support for Apple's new Business Chat feature, allowing customers and non-customers alike to message customer service representatives directly from the Messages app on ...

Rogers is another app that now supports Apple Business Chat, Apple’s service launched in 2018 that is slowly getting more business adopters. As first spotted by iPhone in Canada, when the user texts ...