Amazon is now crowdsourcing answers for Alexa through the new Alexa Answers program. This program is meant to fill in the gaps in the assistant’s knowledge so users will no longer get the “Hmm, I ...

Amazon wants Alexa owners to buy more things. That’s the clear impetus behind the new Alexa feature announced today at Amazon’s Accelerate conference, called Customers Ask Alexa, which lets brands ...

The next time you ask Alexa for, say, tips on grooming your dog, the answer might come from a business hoping to entice you with its wares. At its annual Accelerate sellers conference this week, ...

Amazon just threw open the doors to a formerly invite-only program that allows users to answer Alexa queries that the digital assistant doesn’t yet know. The Alexa Answers program, which launched as a ...

Alexa Answers is somehow turning out even worse than expected. The program, launched in September, gives any idiot off the streets of the U.S. the chance to answer real questions posed to Amazon's ...

Carrie was a managing editor at CNET focused on breaking and trending news. She'd been reporting and editing for more than a decade, including at the National Journal and Current TV. Amazon's Alexa ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Last November, VentureBeat published an investigation into Alexa Answers, ...

Alexa, what happens when a trillion-dollar company outsources its menial work to pseudonymous volunteers? Way back in 2019, Amazon announced that, going forward, any old idiot off the street could ...

Alexa has never been the greatest conversationalist — but she’s about to improve. The platform’s latest update adds Alexa Knowledge Skills, which allow Alexa to answer questions about a variety of ...

According to a new Amazon blog post, the Alexa voice assistant will do something new: offer follow-up questions or suggestions that predict your "latent goals." While the feature is new, regular Alexa ...