A customer relationship management (CRM) database is a resource that contains all customer data that all departments within an organization can access. These data include customer information, sales ...

The company said that a voice phishing attack led to the compromise of ‘basic’ Cisco.com user profile data. Cisco disclosed that a threat actor was able to access Cisco.com user data stored in a CRM ...

If your goal is to secure your customer’s data and enable efficient teamwork, you need to set up territories, roles and data sharing rules in Zoho CRM for proper data access. In this guide, we will ...