Also, Elevance Health and others offer artificial intelligence agents to rural and virtual care patients for faster answers ...

Amazon announced a dedicated Alexa+ website, enabling users to interact with the virtual assistant in a manner similar to how they can with ChatGPT.

The virtual assistant industry is entering a new phase as artificial intelligence (AI) becomes central to how virtual assistants support businesses worldwide. Instead of spending hours on manual tasks ...

When the phone rings at a busy mom and pop shop, the employee behind the counter faces a dilemma: help the customer in front of them or the one on the line? For many small and medium-sized businesses ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. “Most institutions have been forced to choose between quick-to-deploy but ...

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Healthcare is undergoing a profound transformation driven by artificial intelligence. From appointment scheduling and patient engagement to clinical documentation and operational support, AI-powered ...